Privacy Policy | Navgrahh

Privacy Policy

www.Navgrahh.in (“we”, “Navgrahh Solutions Private Limited”, “Navgrahh” (web and application), hereinafter referred to as the “Website”) is committed to protecting the privacy of users (including astrologers and buyers/customers whether registered or not).

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

User’s Consent

By accessing and using the Website, you expressly consent to this Privacy Policy. If you do not agree, please do not use the Website.

Continued use of the Website confirms your unconditional consent to collection, use, processing, and disclosure of your information in accordance with this policy.

Collection of Personal Information

Creating a user profile with Navgrahh requires a phone number for OTP verification. First name, last name, and date of birth (DOB) are optional.

Purpose and Use of Information

Information is collected to create a personalized user experience. Non-submission of optional data does not restrict access to services.

Data Deletion

Users may delete their Navgrahh account by selecting “Delete Account” from the side menu and following the instructions.

Commitment

Navgrahh does not sell or rent user data. Personal information is used solely for providing astrological services and related communication.

Navgrahh does not provide medical or mental health treatment and bears no liability for decisions made by users based on astrological content.

Information Collected by Website

Personal Identifiable Information

  • Account registration details such as name, contact details, DOB, gender, photograph.
  • Payment information processed via secure third-party gateways.
  • IP address, cookies, and session data.
  • User feedback, comments, and public posts.

Non-Personal Identifiable Information

  • Browser type and device information
  • Internet service provider and IP address
  • Geographical location
  • Referring and exit URLs

This information is used for analytics, security, legal compliance, and service improvement.

User Declaration

Users confirm that all information provided is true, accurate, and updated. Navgrahh is not responsible for incorrect information supplied by users.

Security Measures

Navgrahh uses SSL encryption, secure servers, and reasonable security practices to protect user information. However, no online transmission is completely secure.

Usage of Information

  • Personalized user experience
  • Website analytics and improvements
  • Legal and regulatory compliance

Mobile numbers and opt-in data are never shared with third parties for marketing.

Confidentiality

Confidential information is disclosed only when required by law, to protect life or safety, or to defend Website rights.

Children Privacy Policy

Navgrahh services are intended for users aged 18 and above. No data is knowingly collected from children under 13.

Safety and Security

Navgrahh.in follows best practices to ensure safe and secure transactions and protects personal and financial information.

Disclaimer

Navgrahh is not responsible for third-party websites linked through the platform. Users should review third-party privacy policies independently.

Grievance Officer

Name: Zoya
Email: support@navgrahh.in

The Grievance Officer is appointed in accordance with the Information Technology Act, 2000.